Our team at Choice Hearing Solutions.
Dana Fender, HAS
Dana Fender is fully licensed in the State of Florida as a hearing aid specialist. She has been dispensing hearing aids since 2004. She is a member of the Florida Society of Hearing Healthcare Professional and the International Society of Hearing. Dana has also completed training in Cerumen Management. Dana is the owner/operator of Choice Hearing Solutions since 2013. She says, “I was fortunate to get involved with the hearing impaired 16 years ago. Never could I of imagined what daily struggles face individuals who have hearing loss. Not only did the hearing loss affect the individual but their families. Our patients enrich my life every day. I feel it is important to get to know my patients on a personal level in order to best serve their hearing needs. This approach helps my patients feel comfortable coming in no matter what the problem may be." When she is not working she enjoys travelling, working out, dancing, shopping and spending time with her family and friends.
Monica Jukas, HAS
Monica is fully licensed in the state of Florida as a hearing aid specialist and has been dispensing hearing aids since 2008. She has also completed training in cerumen management. Monica is also a member of the Florida Society of Hearing Healthcare Professional and the International Society of Hearing.
Monica has been with Choice Hearing Solutions since its inception. Monica brings with her a passion for hearing impaired people. Her caring nature and excellent listening skills help in the assessment and treatment of our patients.
When asked what is the worst and best day you have had in your office her reply was; “The worst and best day in the office I have experienced was actually with the same patient. I was working with a gentleman that had a moderate to severe hearing loss that wanted help with his hearing. I knew it was a big step for him to invest in hearing instruments as he had heard horror stories about hearing aids and the hearing aid industry in general. I assured him he would be fine, that we would work as a team on his hearing and quality of life. It hit me hard when he came into the office after about three weeks with the hearing instruments in the bag. What happened, what went wrong? I was not certain but took back the hearing instruments and proceeded to give him a FULL refund. Approximately two months later, I received a phone call from the same patient. He sounded desperate and wounded. He informed me that he would be in the office first thing on Monday morning as he wanted me to re-fit him with hearing instruments. I asked him what happened and he replied, not wanting to get into the details of his most recent experience, “I trust you!” He has been our patient for approximately 3 years now and doing extremely well. This experience has made me a firm believer that our superior technology coupled with excellent patient care truly makes the difference in our patient’s lives.
When she is not working Monica enjoys painting, entertaining family and friends and watching her children play sports (her daughter plays college basketball and her son plays both football and lacrosse)
Michelle Klinzing, HAS, BC-HIS
Michelle is fully licensed in the state of Florida as a hearing aid specialist. She also furthered her studies, receiving national board certification in hearing instrument sciences. Michelle has also completed training in cerumen management. She has been dispensing hearing aids since 2006. She is a member of the Florida Society of Hearing Healthcare Professional and the International Society of Hearing.
Michelle was a Combat Medic in the United States Army for 7 years, receiving the rank of sergeant. She is also a graduate of St Petersburg Junior College with an AA degree in pre-nursing.
When asked why she chose the hearing profession, Michelle replied; “My mother lost her hearing when I was in first grade. She is totally deaf in her right ear and has a profound loss in her left ear. I have watched her struggle basically my whole life. I grew up having to talk loudly and always be on her good side. She didn’t get a hearing aid until I was a senior in high school. When she received her first hearing aid, she cried. She heard things she hadn’t heard in years. Watching and living with the impact that first hearing aid made on her life and all our lives made an impression on me that I will never forget. It has led me to be very passionate about helping people to hear. It drives me to give the best possible care that I can. I focus on the individual and their life. Nobody spends their day the same way, therefore no hearing aid should be programed the same way. It takes patience and determination to help someone hear. I have a lot of both.”
When she is not working Michelle enjoys reading, going to the beach, cooking out and spending time with her family and her motley crew of pets, especially her new granddaughter.